• What is an Omni channel communications ?

    Omnichannel communications refer to a unified experience for consumers across all available channels (SMS , EMAIL VOICE & OTT ). omnichannel refers to unified communications across multiple channels replacing the single and multichannel communications.

    Quick Fact

    A well-orchestrated omnichannel marketing strategy can dramatically increase your customer experience ratings which leads to long term loyalty towards brand

    How does it benefit your business?

    How it works?


    REPORTS

    Review the performance of your campaign using our detailed reporting mechanism. A report has following parameters:

    DLR report (channel wise)

    DLR report (channel wise)

    MIS reports for the campaign

    Trend Analytics

    Trend Analytics

    Day on day Frequency & recency of campaign interactions.

    Demographics report

    Demographics report

    based on users interaction and location

    Channel Performance reports

    Channel Performance reports

    Channel performance metrics.

    Key performance indicators

    Key performance indicators

    Performance indicator on the.

    Data segmentation

    Data segmentation

    User segmentation/grouping on user transaction and behaviour.

    Customer Insights

    Customer Insights

    Deep Insights on the customer behaviour.

    The Route Mobile Edge

    Integration

    Integration

    Our API’S guarantees more fluid information delivery and an integrated user experience.

    Reach

    Reach

    Reach Your Customers, Anywhere, On Any device with multiple channel.

    Security

    Security

    More secure connection using authorization using OAuth 2.0.

    24/7 Client Support

    24/7 Client Support

    With a dedicated team of experts, we provide you with 24 hours support to solve all your queries.

    Actionable insight

    Actionable insight

    Rich analytics dashboard with visualization and smart analytics capabilities.

    Hyper Personalisation

    Hyper Personalisation

    Build Brand Love With Personalized Customer Experience

    Relevant Industries

    • BFSI
      BFSI
    • Media
      Media
    • FMCG
      FMCG
    • Education
      Education
    • Government & NGO
      Government & NGO
    • E Commerce
      E Commerce

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